Chinese social media
China’s language (and the very limited use of English) makes for a fairly closed Internet system. Strict management of the Internet by the Chinese Government further proscribes access to worldwide sites. The Chinese firewall, as it is known, has ensured that normal worldwide sites for travel like Tripadvisor and Viator are not accessible. Google has almost no footprint in China and the major search engine in China is called Baidu. Twitter and Facebook are also proscribed, and Chinese developed alternatives have emerged. The two major ones are Sina Weibo (normally referred to as simply Weibo) and WeChat. Both apps are used to reach people in China, and by Chinese visitors in Australia. It is not easy to define the two apps, but essentially Weibo is a broadcast medium and WeChat is more narrowcast and used by friends in closed groups.
We are happy to further detail use of Chinese social media to reach the inbound market, both before Chinese visitors leave China and once they are in Australia. Costs vary according to the targeted outcomes, and the work is labour intensive. Using Chinese social media also requires an understanding of Chinese culture and the best way to generate interest through that medium.
Our China market expert is highly skilled at generating contacts with both Chinese apps. Through innovative communications ideas and execution, we have delivered our client Scenic World Blue Mountains the highest number of Weibo followers for any tourist attraction in Australia — this for an attraction that is two hours from Sydney.
Australian Attractions has a Beijing office, to assist in our social media work and to maintain a program that is cost effective for our clients.
We also produce websites in China that are not simply translations but are effective communication in Chinese of the messages that our clients want to convey — like that of Scenic World (below).